Membuka potensi karyawan melalui leader-member exchange, kepuasan kerja, dan dukungan persepsi dari supervisor dengan identifikasi organisasi sebagai mediator

  • Deasy Aseanty 
    Universitas Trisakti, Jakarta
    Indonesia
  • Tsamarah Afnan As’ad
    Universitas Trisakti, Jakarta
    Indonesia

Abstract

Sejak tahun 2020 keberadaan virus covid 19 telah membawa dampak buruk bagi umat manusia. Contoh dampak buruk yang diberikan adalah virus corona yang membuat ekonomi di dunia mengalami penurunan. Penelitian ini bertujuan untuk menganalisis Pengaruh leader member exchange dan job satisfaction terhadap employee performance yang dimediasi oleh organizational identification pada karyawan perusahaan farmasi di Jakarta. Penelitian ini menggunakan responden yang didapat sesuai kriteria dengan metode pengambilan sampel sensus sebanyak 320 karyawan dari 2 perusahaan farmasi yaitu PT Kalbe Farma dan anak perusahaannya PT Bifarma Adiluhung. Penelitian ini menggunakan cross sectional dengan pengolahan datanya menggunakan software 25.0 dan AMOS versi 24. Penelitian ini didasarkan pada data primer yang dikumpulkan melalui kuesioner untuk mengumpulkan sejumlah besar informasi kuantitatif. Kemudian dalam melengkapi data untuk mendukung variabel-variabel yang diteliti, peneliti melakukan studi kepustakaan. Hasil penelitian ini menunjukan bahwa leader member exchange, job satisfaction, dan perceived supervisor support masing-masing memiliki pengaruh positif terhadap organizational identification, organizational identification memiliki pengaruh positif terhadap employee performance, leader member exchange, job satisfaction, dan perceived supervisor support masing-masing memiliki pengaruh positif terhadap employee performance, leader member exchange, job satisfaction, perceived supervisor support memiliki pengaruh positif terhadap employee performance yang dimediasi oleh organizational identification.
Keywords
  • Leader Member Exchange
  • Job Satisfaction
  • Perceived Supervisor Support
  • Organizational Identification
  • Employee Performance
References
  1. kram, A., Kamran, M., Iqbal, M. S., Habibah, U., & Atif Ishaq, M. (2018). The impact of supervisory justice and perceived Supervisor support on organizational citizenship behavior and commitment to supervisor: the mediating role of trust. Cogent Business & Management, 5(1), 1493902.
  2. Ali, Z., & Mehreen, A. (2020). An empirical investigation of predicting employee performance through succession planning: The job demands and resources perspective. Evidence-Based HRM: A Global Forum for Empirical Scholarship, 8(1), 79–91.
  3. Alkandi, I. G., Khan, M. A., Fallatah, M., Alabdulhadi, A., Alanizan, S., & Alharbi, J. (2023). The Impact of Incentive and Reward Systems on Employee Performance in the Saudi Primary, Secondary, and Tertiary Industrial Sectors: A Mediating Influence of Employee Job Satisfaction. Sustainability, 15(4), 3415.
  4. Alkhateri, A. S., Abuelhassan, A. E., Khalifa, G. S. A., Nusari, M., & Ameen, A. (2018). The Impact of perceived supervisor support on employees turnover intention: The Mediating role of job satisfaction and affective organizational commitment. International Business Management, 12(7), 477–492.
  5. Ashraf, R., Usman, R., & Azhar, T. (2022). Impact of Perceive CSR, Transformational Leadership and Perceived Organizational Support on Organizational Identification and Pro environmental Behavior of Employees in Pharmaceutical Industry of Pakistan. Journal of Policy Research, 8(4), 227–236.
  6. Ergün, K., KIRPIK, G., & Attila, K. (2021). The mediating role of organizational identification in the effect of perceived organizational support on employee performance. Sosyoekonomi, 29(49), 47–64.
  7. Eriş, A., & Kökalan, Ö. (2022). The moderating effect of organizational identification on the relationship between organizational role stress and job satisfaction. Frontiers in Psychology, 13, 892983.
  8. Ertürk, A., & Albayrak, T. (2020). Empowerment and organizational identification: The mediating role of leader–member exchange and the moderating role of leader trustworthiness. Personnel Review, 49(2), 571–596.
  9. Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (1998). Multivariate data analysis. Uppersaddle River. Multivariate Data Analysis (5th Ed) Upper Saddle River, 5(3), 207–219.
  10. Hidayah, N. (2019). Pengaruh Organizational Identification Dan Organizational Trust Terhadap Job Satisfaction Melalui Work Engagement Sebagai Variabel Intervening (Studi pada Guru SMK Tamtama Karanganyar Kabupaten Kebumen). Universitas Putra Bangsa.
  11. Hutama, P., & Goenawan, R. (2017). Pengaruh Leader Member Exchange terhadap Kinerja Karyawan di Hotel X Surabaya. Jurnal Hospitality Dan Manajemen Jasa, 5(2).
  12. Jun, K., Hu, Z., & Sun, Y. (2023). Impact of authentic leadership on employee turnover intention: Perceived supervisor support as mediator and organizational identification as moderator. Frontiers in Psychology, 14, 1009639.
  13. Karanika-Murray, M., Duncan, N., Pontes, H. M., & Griffiths, M. D. (2015). Organizational identification, work engagement, and job satisfaction. Journal of Managerial Psychology, 30(8), 1019–1033.
  14. Kazmi, S. W., & Javaid, S. T. (2022). Antecedents of organizational identification: implications for employee performance. RAUSP Management Journal, 57, 111–130.
  15. Kelebek, E. E., & Alniacik, E. (2022). Effects of leader-member exchange, organizational identification and leadership Communication on unethical pro-organizational behavior: A study on bank employees in Turkey. Sustainability, 14(3), 1055.
  16. Kristanto, A. D., & Tajib, E. (2023). Pengaruh Compesantion dan Job Satisfaction Terhadap Employee Performance dimediasi Employee Engagement pada Bank Swasta di Jakarta. Glosains: Jurnal Sains Global Indonesia, 4(1), 9–20.
  17. Kuncorowati, H., Rokhmawati, H. N., & Supardin, L. (2022). The Effect of Job Satisfaction and Employee Loyalty on Employee Performance. PENANOMICS: International Journal of Economics, 1(3), 301–310.
  18. Marchyta, N. K. (2021). Pengaruh Job Satisfaction Terhadap Employee Performance Melalui Work Motivation Pada PT Wellgan Gemilang Group. Agora, 9(2).
  19. Muyidi, A., Zhang, Y. B., & Gist-Mackey, A. (2023). The influence of gender discrimination, supervisor support, and government support on Saudi female journalists’ job stress and satisfaction. Management Communication Quarterly, 37(2), 207–224.
  20. Pramudya, A. A., Purnama, M. R., Andarbeni, N. S., Nurjayanti, P., & Anshori, M. I. (2023). Implementasi Budaya Kerja Dan Gaya Kepemimpinan Terhadap Peningkatan Kinerja Karyawan. Sammajiva: Jurnal Penelitian Bisnis Dan Manajemen, 1(4), 24–40.
  21. Sari, Y. A., & Kurniawan, I. S. (2023). Pengaruh Keterlibatan Kerja, dan Perceived Supervisor Support Terhadap Organizational Citizenship Behavior dengan Kepuasan Kerja Sebagai Pemediasi. J-MAS (Jurnal Manajemen Dan Sains), 8(1), 541–550.
  22. SHAH, D. R. M. (2019). Impact of Organizational Communication Strength on Employee Engagement: The Mediating Role of Perceived Supervisor Support and Moderating Role of Organizational Trust. Journal of Business & Tourism, 5(1), 239–252.
  23. SHANTY, D., TRIYANI, T., SADIKIN, M., & ANGGIANI, S. (2022). Analysis Is The Relationship Of Leader Member Exchange (LMX) Towards Employee Performance Medited By The Employee Commitment. International Journal of Environmental, Sustainability, and Social Science, 3(3), 544–555.
  24. Soegandhi, V. M. (2013). Pengaruh kepuasan kerja dan loyalitas kerja terhadap organizational citizenship behavior pada karyawan PT. Surya Timur Sakti Jatim. Agora, 1(1), 808–819.
  25. Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R & D. Bandung: CV Alfabeta.
  26. Tevfik, U. (2018). A study of correlations between perceived supervisor support, organizational identification, organizational citizenship behavior, and burnout at schools. European Journal of Educational Research, 7(3), 501–511.
  27. Tuna, R., Bacaksız, F. E., & Seren, A. K. H. (2018). The effects of organizational identification and organizational cynicism on employee performance among nurses. International Journal of Caring Sciences, 11(3), 1707–1714.
  28. Utama, M. F. R., & Tanuwijaya, J. (2022). The effect of training, workplace incivility, perceived supervisor support, job satisfaction on organizational identification and their influence on employee performance and turnover intention. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), 5(3).
  29. Utin, N. H., & Yosepha, S. Y. (2019). The model of employee performance. International Review of Management and Marketing, 9(3), 69.
  30. Zappalà, S., Toscano, F., & Licciardello, S. A. (2019). Towards sustainable organizations: Supervisor support, commitment to change and the mediating role of organizational identification. Sustainability, 11(3), 805.
  31. Zhao, H., Liu, W., Li, J., & Yu, X. (2019). Leader–member exchange, organizational identification, and knowledge hiding: T he moderating role of relative leader–member exchange. Journal of Organizational Behavior, 40(7), 834–848.

Downloads

PDF

Statistic

Abstract Views
: 422 times
PDF
: 16 times