Kekuatan kepercayaan dalam membangun kepuasan kerja dan organizational citizenship behavior

  • Yakup Yakup 
    Universitas Gorontalo
    Indonesia
  • Deby Rita Karundeng
    Universitas Gorontalo
    Indonesia
  • Sasmita Rohizah Setiawan
    Universitas Gorontalo
    Indonesia
  • Moh Afan Suyanto
    Universitas Gorontalo
    Indonesia
  • Roydah Gani
    Universitas Gorontalo
    Indonesia

Abstract

Penelitian ini bertujuan untuk menguji kekuatan kepercayaan dalam mebangun kepuasan kerja dan perilaku kewargaan owrganisasi. Penelitian ini dilakukan terhadap 152 dosen dan staf akademik pada Universitas Gorontalo. Data dikumpulkan melalui penyebaran kuisioner dengan pemodelan pemodelan persamaan struktural (SEM) menggunakan LISREL. Dari hasil analisis, ditemukan bahwa kepercayaan memberikan kontribusi positif dalam membangun kepuasan kerja dan perilaku kewargaan organisasi. Kepuasan kerja memberikan dudungan positif dalam meningkatkan perilaku kewargaan organisasi. Dengan demikian, penelitian ini memberikan kontribusi literasi  bahwa kepercayaan memiliki kekuatan dalam membangan kesuksesan organisasi melalui penenuhan kepuasan kerja dan penguatan perilaku kewaraagaan organisasi. Kekuatan kepercayaan pada organisasi diperlihatkan melalui integritas, kompetensi, konsistensi, loyalitas dan keterbukaan.
Keywords
  • Kepercayaan
  • kepuasan kerja
  • perilaku kewargaan organisasi.
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